Shipping and Returns
SHIPPING ART PRODUCT(S) IN THE MATERIALS AND SIZES OFFERED ON OUR WEBSITE.
Our goal is to deliver the fine art product(s) you purchased to your "ship to address" within 14 calendar days of the purchase date. For any issues regarding tracking or requesting a later delivery date send an email to Shipping or please call: 714-292-3000.
RUSH ORDERS AND INTERNATIONAL ORDERS.
If you need faster delivery or delivery outside the United States, please call 714-292-3000, 9:00 am to 5:00 pm PST., Monday - Friday PST., before purchasing any fine art products. We will need to calculate and confirm any additional shipping costs for any rush orders or international orders! You may request a rush order via email at sales@coasfineat.com. Or... call 714-292-3000 for faster a response time.
SHIPPING "CUSTOM ORDERS" IN OTHER MATERIALS AND/OR SIZES NOT OFFERED ON OUR WEBSITE
Any order(s) requiring our copyright art images to be printed on any materials in a size or dimension not offered on our website will be considered a "custom order." For all "custom orders" call 714-292-3000, 9:00 am - 5:00 pm PST. Monday - Friday, so we may assist you with your custom order. Or... send an email to sales@coastfineart.com, with your contact information and the nature of your "custom order." We'll be more than happy to discuss any other materials we available that we can print on, as well as, any custom framing options we have to create something special to meet your specific needs... no matter how big or unique the project.
RETURNS
We only accept returns of "damaged items," which we are more than happy to replace with the same exact art in the same materials and sizes as the original order. See instructions below for returns of "damaged items."
Returns of "Damages items"
What to do if artwork arrives damaged.
Step 1 – Within two (2) days of your fine art product delivery date, please call 714-292-3000, 9:00 am - 5:00 pm. PST, or send an email to shipping@coastfineart.com to give us your order information and a "daytime" phone number we may be able to get in contact with you as soon as possible.
Step 2 - Save the original packaging!
Step 3 - Take photos of the damaged artwork and packaging. Please email all photos to shipping@coastfineart.com
Step 4 - Coast Fine Art will contact you to discuss the next step to complete the return and processing of your "damaged items" to the right department and location, so you may receive your replacement order.
Why we do not accept returns or exchanges of "non-damaged items?"
We take great pride in the fact that all the raw materials we use for printing and framing are of the highest quality. The fine art we create is not performed in "high volume" runs, or stored in warehouses for future clearance or liquidation sales. Our work ethic and beliefs are centered around building one high quality piece of art at a time for each and every customer! We print, frame and build fine art products that will stand the test of time for 50+ years!
We have no desire to print and store large numbers of fine art products in a warehouse to handle large numbers of exchanges and/or returns, as many online art site do, offering low quality art prints and framed products that last last 2-3 years... in some case only 1 year before the materials, prints colors, and paint finishes on the frames begin to fade, deteriorate or fall apart with light use or exposure to an indoor environment! Thankfully, that's not what we create, what we do... or who we are!
We create, print, and frame high quality art you, your family, and friends will enjoy for 50+ years, or... be able to hand down to the next generation of art lovers with confidence knowing the print color, quality, and overall construction will stand the test of time!
NOTES: REGARDING SALES TAX AND SECURE PAYMENTS
SALES TAX: California Sales Tax only applies to purchases shipped within California.
SECURE PAYMENTS: You can pay securely with your credit card or Pay Pal.